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Leadership in a Change Management Process

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Leadership in a Change Management Process

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Anno accademico 2018/2019

Docente
Prof. Nello Gaspardo (Docente di riferimento)
Insegnamento integrato
Anno
2° anno 3° anno
Periodo didattico
Primo semestre
Tipologia
Servizi didattici integrativi
Crediti/Valenza
5
SSD dell'attività didattica
M-FIL/05 - filosofia e teoria dei linguaggi
Modalità di erogazione
Tradizionale
Lingua di insegnamento
Inglese
Modalità di frequenza
Obbligatoria
Tipologia d'esame
Scritto
Prerequisiti
Pre-Requisites for Participants:
Beside good English knowledge, no special requirements are needed.
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Sommario insegnamento

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Modalità di insegnamento

Teaching Methods 

  • Very interactive with continuous simulations
  • Special cases based on nautical idiom and metaphor: “We are all in the same boat”, and “Who Moved My Cheese”
  • “Great conductors”
  • Other cases, such as conflict management.

 

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Programma

Introduction

Organizations worldwide are confronting more turbulent markets, more demanding shareholders, and more discerning customers, and many are restructuring to meet such challenges. Change is always happening, like a river winding its way to the ocean; it never ceases. Continuous and overlapping change has become a way of life in the corporate environment. Leaders who want to get ahead in today’s marketplace must learn to respond to a growing number of changes in how they structure companies, conduct business, and implement technology. International operating companies have all entered global markets in order to remain competitive and to search for new business opportunities. To fulfil this multitude of tasks, companies need leaders. The leadership process involves using authority to help determine group or organizational goals, motivating members to work towards achieving those objective, and influencing dynamics and organizational culture.

Target Group

This course is open to anyone interested in communication and leadership skills. It would prove most useful for those students who interned in future to work in management and in contact with people.

Pre-Requisites for Participants

Beside good English knowledge, no special requirements are needed.

Course Contents

  • To discover and improve participants personal characteristics (charisma)
  • To develop communication skills, empathetic approach, international awareness
  • To develop skills needed to convince clients, colleagues, employees and subordinates, especially during the change management process
  • To learn to project ones best image by listening actively, speaking well and confidently
  • To develop skills needed to persuade listeners on controversial topics, solve conflicts, and overcome resistance to change
  • To develop skill needed to influence attitudes and actions of others and to motivate others to achieve organisational goals
  • To deal with difficult interlocutors and in delicate situations
  • To manage conflicts
  • To develop team leadership skills to choose the appropriate style of leadership to face up challenging people and difficult issues according to the personal characteristics of the counterpart
  • Knowing the future trends of leadership

Testi consigliati e bibliografia



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Orario lezioni

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Note

Per le attività previste nei "Servizi didattici integrativi" gli studenti dovranno inoltrare la domanda alla Commissione Studenti per il riconoscimento dei crediti formativi e dovranno allegare il programma e la certificazione del superamento dell'attività, se prevista.

Per le attività in "lingua straniera" sarà cura dell'ufficio Relazioni Interuniversitarie trasmettere alla Segreteria Studenti l'attestazione della frequenza e del risultato conseguito.

Tali attività verranno registrate in carriera direttamente dalla Segreteria Studenti a seguito di convalida da parte della Commissione Studenti.

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